Support
Most questions are answered fastest by your building office. For anything else, write to us.
I forgot my password, or my account is locked
Ask your komendant. They can reset your password from the web office. After several wrong passwords an account is locked for a short time and unlocks on its own.
My balance or a charge looks wrong
Charges and payments are entered by your building office, so they are the ones who can correct them. Open a request in the app so the question is on record.
I sent a receipt and nothing happened
Receipts wait for the komendant to approve them. You get a notification when they approve or reject it.
The app does not work
Write to us with your phone model, the app version (in Account), and what happened. A screenshot helps.
Contact us
Email us atinfo@sakinim.az
Building managers
Want Sakinim for your MTK, or need help with an existing building? Write to us at the same address.